The Smooth Groove believes that electronic privacy is crucial to the ongoing success of the Internet as a service, commercial, and entertainment medium. Our policy is to keep the personal information we receive from our sites completely confidential, and used solely for internal purposes. We will not share your personal information with any other parties.
The Smooth Groove will not willfully disclose any individually identifiable information about its users to any third party.
Use of Personal Information
Because we collect information on our websites for various reasons, we have outlined what information we collect and what we do with it in the following sections:
Request Forms
Some of our pages contain request forms that require users to give us contact information (such as their name and e-mail address) and unique identifiers (such as software registration numbers). We use customer contact information from the request forms to send you information about our company and to contact you when necessary. Unique identifiers may be collected for use as account numbers in our record system, or to verify you as a registered user of our software.
Order Forms
Our site use order forms for customers to request information, products, and services. We collect your contact information (such as your e-mail address) and financial information (such as account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. Your contact information also lets us get in touch with you when necessary. We use financial information to bill you for products and services that you have purchased.
Surveys
Occasionally, we ask users to voluntarily participate in online surveys. Our online surveys may ask visitors for contact information (e.g. e-mail address), financial information (e.g. yearly combined household income), and demographic information (e.g. postcode, age, location). We keep this information strictly confidential, and use it to help us optimize our products and sites for our users.
Demographic Information
We may also collect demographic and profile data at our sites. We use this data to tailor our visitors' experience at our site, showing you content that we think you might be interested in, and displaying the content according to your preferences and location.
Contests
Periodically, we run contests on our site in which we ask visitors for contact information (such as your e-mail address). We use contact data from our contests to send you information about our company, and to contact you when necessary.
Opt-Out
In each case, users may choose to opt out of receiving future mailings; see the opt out policy section below.
Use of Cookies
The Smooth Groove makes use of a technology called "cookies" which stores small pieces of information on your computer. Sites often use cookies to identify repeat visitors and offer them personalized service. Our site uses cookies to keep track of your preferences and to make sure you don't see the same survey questions repeatedly.
Cookies, by themselves, cannot be used to find out the identity of any user. The Smooth Groove will only store information that adds to your browsing experience. This information is not personally identifiable.
If for some reason you would rather not take advantage of the benefits made possible with cookies, most Web browsers allow you to reject cookies or to choose which cookies to accept. Check your browser's documentation and help files, or contact your browser vendor, for more information about its cookie features.
Use of IP Address
We use your computer's IP (Internet Protocol) address to help diagnose problems with our server, and to administer our website. Your IP address is used to help identify you and your time spent at our site, and to gather broad demographic information.
This allows us to see which parts of our sites users are visiting. We do not link IP addresses to anything personally identifiable. This means, for instance, that a user's session will be tracked, but the user will remain anonymous.
Other Sites
The Smooth Groove's site contains links to other sites outside the Garigo domain. The Smooth Groove is not responsible for the privacy practices or the content of such websites.
Security
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. When a user submits personal information, it is kept on a private server not accessible from the Internet. This prevents any malicious use of your information.
All financial information that is submitted to our websites is encrypted and is stored on private servers that are not accessible from the Internet. Further, users can select to transmit order information over a secure connection, which increases the security of each transaction.
Opt Out Policy
Our site provides users the opportunity to opt out of receiving communications fromThe Smooth Groove.
Users have the following options for removing their information from our database, or to not receive future communications:
Corrections/Updates
This site gives users the following options for changing and modifying information previously provided:
Contacting The Smooth Groove
If you have any questions about this privacy statement, the practices of the The Smooth Groove site, please contact:
Web Site Manager,The Smooth Groove
PO Box 60
Terrey HillsNSW 2084
Or email: webmanager@thesmoothgroove.com.au